Frequently Asked Questions

  • Where is Moreno Valley Self Storage?

    Moreno Valley Self Storage is located at 24897 John F. Kennedy Drive, Moreno Valley, CA 92551. We are on the southwest corner of JFK Drive and Perris Blvd, directly behind (to the West) CVS, Family Dollar, O-Reilly, and El Pollo Loco.

  • What are the office hours?

    Monday - Saturday: 9 AM to 6 PM

    Sunday:  9 AM to 3 PM

  • What are the access hours?

    Access your storage unit daily from 6 AM to 8 PM.

  • What type of units do you offer?

    We offer drive up and interior storage units.  Choose from a variety of unit sizes. 

  • What security features do you offer?

    Our facility is fully fenced with keypad gate entry. We’ve also installed video cameras throughout our facility that record the entire property 24/7. 

  • Am I required to store long-term?

    We provide flexible month-to-month lease options. Store with us short or long-term. 

  • How do I pay my storage bill?

    Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay. 

  • What documentation do I need to rent a unit?

    A valid form of government-issued ID such as a driver’s license, passport, or state ID. 

  • What items am I not allowed to store?

    Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.